Last updated: October 2026
This page explains how I collect, use and protect your personal health information, as Ontario’s Personal Health Information Protection Act (PHIPA) requires.
Who’s responsible
I’m Yechezkel Magid, a Registered Psychotherapist (CRPO #12016) practising as Realm Psychotherapy. I’m responsible for the personal health information in my care, and I’m the contact for any privacy question.
What I collect
- Contact details, such as your name, email and phone number
- What you share in intake forms and sessions, such as your history, concerns and goals
- Session notes I write as part of your clinical record
- Billing and payment records
How I use it
I use your information to provide your care, schedule appointments, handle billing and receipts, and meet my legal and professional obligations. I don’t sell your information or use it for marketing.
Who can see it
- My administrative assistant, who handles bookings and sees contact and scheduling details. They are bound by confidentiality.
- My clinical supervisor, when I consult on my work. I share only what’s needed and leave out your name wherever possible.
Otherwise, I share your information only with your consent, or when the law requires or allows it, for example:
- if there’s a serious risk of harm to you or someone else
- if I suspect a child is being abused or neglected
- if a court orders me to release records
- if you tell me another regulated health professional sexually abused you (I must report it, but without your name unless you agree)
- if the College of Registered Psychotherapists of Ontario requires it, such as during a practice review
Where it’s stored
Clinical records are kept electronically, in password-protected systems. I also use a few trusted services:
- Jane, for booking, intake forms, billing and receipts
- Zoom, for video sessions
- Gmail, for email, including messages sent through this website’s contact form
Some of these services may store information outside Canada. Email isn’t fully secure, so please keep sensitive details out of email and the contact form; we can talk about them in session.
This website
Messages sent through the contact form are emailed to me and kept in the website’s secure admin area. This site doesn’t use analytics or advertising trackers.
How long I keep records
As the College requires, I keep clinical records for at least 10 years after our last contact, or until 10 years after your 18th birthday, whichever is later. After that, they’re securely destroyed.
Seeing or correcting your record
You can ask to see or get a copy of your record, or ask me to correct something in it. Just contact me, and I’ll respond within 30 days.
Questions or concerns
If you have a question or concern about how I handle your information, please contact me first:
yechezkel@realmtherapy.ca · 416-505-1975
You also have the right to complain to the Information and Privacy Commissioner of Ontario:
2 Bloor Street East, Suite 1400, Toronto, ON M4W 1A8
416-326-3333 or 1-800-387-0073 · ipc.on.ca